Senior Living Operations Consulting & Support

Turn person-directed values into operational realities by putting them into action, on paper and in practice.

It’s one thing to talk about person-directed living. It’s another to build it into the policies that govern your organization. At AgingIN℠, we help you align your operations with your mission—translating your commitment to dignity, autonomy, and empowerment into clear, flexible, and regulatory-compliant policies and systems.

We’ve seen it time and again: outdated policies can undermine even the most well-intentioned team. They often default to the institutional model, prioritizing control, compliance, and efficiency over individual choice.

We’re here to flip that script, elevating empathy over efficiency. Surprisingly, empathy is quite efficient!

Mobilizing Partnerships.

AgingIN works alongside your leadership and care teams to evaluate, revise, or rebuild systems so that they:

  • Support person-directed living without risking regulatory trouble.
  • Empower caregivers and frontline staff with decision-making authority.
  • Embrace the dignity of risk through thoughtful, documented risk assessment processes.
  • Promote consistent, relational staffing, household decision-making, and elder choice.
  • Address key areas like dining, wake/sleep schedules, personal routines, visitor policies, staff roles, and more in a way that honors individuality over institutionalization.

We draw from decades of experience in developing tools, frameworks, and education to help organizations:

  • Rework staffing structures to support universal care partners.
  • Shift language from clinical to relational.
  • Develop interdisciplinary collaboration protocols.
  • Navigate compliance and documentation without sacrificing culture.

Whether you’re starting fresh or adapting what you have, we’ll meet you where you are. When your policies reflect your values, your outcomes do too.

Contact us to learn more.